About me
- I’m a product consultant specialising in identity, privacy and trust.
- I’ve got 20 years’ experience as a developer and product manager.
- I’ve worked as Product Director for Identity and Access at the world’s largest science publisher.
- I was a Service Owner, Product Manager and Principal Web Developer at the world’s largest public service broadcaster.
- My background is in science communication, and I’ve written for the BBC, New Scientist and The Discovery Channel.
- My degree in biology from the University of Edinburgh has evolved into a useful source of metaphors.
What I do
Collaborative Working
Helping you and your teams to work together with a shared understanding.
Digital Strategy
Finding a direction based on clear thinking and agreed principles.
Identity UX
Untangling flows to make systems that work better for everyone.
Presenting
Turning complexity into clear, compelling stories that people can follow.
Privacy and Trust
Trusted digital identity thinking that works in the real world.
Product Thinking
Joining the dots between the big picture and the details that matter.
Prototyping
Testing thinking and answering questions by making things.
Writing
Making complex ideas understandable by normal humans.
Recent projects
STM Solutions
I’m Product Manager for Identity & Access at STM, looking after things like the Article Sharing Framework and working on academic web working groups focussed on Researcher Identity.
Unthinkable
As well as working independently, I’m an associate at , a multidisciplinary design agency. I contribute as a specialist in identity strategy, working alongside many other great people.
Royal Society of Chemistry
I helped to define identity strategy as part of a wider programme of digital transformation. Acted as interim Service Owner and Tech Lead for Identity, reviewing and advising directly on project work.
ORCID
Working with on researcher identity and persistent identifiers in scholarly communications. Contributing to the development of their identity strategy and technical architecture.
Previous work
Elsevier
As Product Director for Identity at , I led a multi-year programme that brought together dozens of globally significant products, making access easier for millions of scientists, clinicians and students all over the world.
BBC
As a Product Manager, Service Owner and Principal Web Developer at the , I helped to create the ’s sign in system, and was a founder member of the team that wrote the accessibility standards.
Edinburgh
I spent many years living, working and studying in . I worked for the University of website, taught biology, made websites for research groups and university departments, and worked as a freelance science journalist, writing for New Scientist, BBC Wildlife, and The Discovery Channel.






